Job Details 2020-11-01T22:34:12+00:00

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The Wood Automotive Group is offering an exciting opportunity for an Appointment Coordinator to join our newly acquired South Centre Volkswagen dealership! South Centre Volkswagen has been around since the late 1950s and is located in South Calgary in a new state of the art facility next door to our Woodridge Ford Lincoln dealership.   With the new line of Volkswagen vehicles coming in 2021, now is a great time to join our team, be part of Volkswagen exclusive brand, and a well-established Group!About the Appointment Coordinator position: The successful candidate will be highly motivated, enthusiastic, will be well versed in identifying and securing new leads, maintaining client relationships, and will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!Responsibilities (but not limited to): Ability to converse with customers to discuss needs and direct appropriately within the dealership.Speak clearly and persuasively in positive or negative situations.Knowledge of telephone, text and email techniques and etiquette.Knowledge of service processes, and follow-up.Ability to active listening and deliver 110% customer experience.Ensure a minimum of 25 prospecting calls will be made dailyEnjoy providing customer enthusiasm.Strong customer service and phone skills.Possess strong organizational, follow-up and paper-flow handling skills. Qualifications:Excellent organization and interpersonal skillsExperience in handling multiple priorities in a fast paced environmentCar dealership or automotive experienceKnowledge of vehiclesComputer knowledge and usageTechnological understandingAbout the Benefits of being part of our team: We have an outstanding benefits package for our employees and families, including an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!To support our goal of building our employees’ careers and helping employees plan for retirement. Wood Automotive Group offers a pension plan with employer contributions – free money!Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. YMCA and Goodlife Fitness has partnered with our company to offer corporate rates and other great discounts exclusively to our employees and familiesWe have nine business locations, where we have excellent opportunity for growth and advancement. We love to grow within! In addition, there are many Group social events and company perks. Come join our team for more! About Wood Automotive GroupThis is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, Chrysler and Volkswagen as well as hundreds of pre-owned models. For more than 35 years, the Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic. We thank all candidates for their interest. Only those selected for interviews will be contacted. 0 AUD Calgary

Appointment Coordinator - South Centre Volkswagen

The Wood Automotive Group is offering an exciting opportunity for an Appointment Coordinator to join our newly acquired South Centre Volkswagen dealership! 

South Centre Volkswagen has been around since the late 1950s and is located in South Calgary in a new state of the art facility next door to our Woodridge Ford Lincoln dealership.   With the new line of Volkswagen vehicles coming in 2021, now is a great time to join our team, be part of Volkswagen exclusive brand, and a well-established Group!

About the Appointment Coordinator position:

The successful candidate will be highly motivated, enthusiastic, will be well versed in identifying and securing new leads, maintaining client relationships, and will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!

Responsibilities (but not limited to):

  • Ability to converse with customers to discuss needs and direct appropriately within the dealership.
  • Speak clearly and persuasively in positive or negative situations.
  • Knowledge of telephone, text and email techniques and etiquette.
  • Knowledge of service processes, and follow-up.
  • Ability to active listening and deliver 110% customer experience.
  • Ensure a minimum of 25 prospecting calls will be made daily
  • Enjoy providing customer enthusiasm.
  • Strong customer service and phone skills.
  • Possess strong organizational, follow-up and paper-flow handling skills.

 Qualifications:

  • Excellent organization and interpersonal skills
  • Experience in handling multiple priorities in a fast paced environment
  • Car dealership or automotive experience
  • Knowledge of vehicles
  • Computer knowledge and usage
  • Technological understanding

About the Benefits of being part of our team:

  • We have an outstanding benefits package for our employees and families, including an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
  • To support our goal of building our employees’ careers and helping employees plan for retirement. Wood Automotive Group offers a pension plan with employer contributions – free money!
  • Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. YMCA and Goodlife Fitness has partnered with our company to offer corporate rates and other great discounts exclusively to our employees and families
  • We have nine business locations, where we have excellent opportunity for growth and advancement. We love to grow within! In addition, there are many Group social events and company perks. Come join our team for more!

 

About Wood Automotive Group

This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.

The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, Chrysler and Volkswagen as well as hundreds of pre-owned models. For more than 35 years, the Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic.

 

We thank all candidates for their interest. Only those selected for interviews will be contacted.

  • Posted Date 26 Mar 2021
  • Location Calgary
    AB / Canada
  • Industry Call Centre & Customer Service
  • Job Type Full Time
  • Salary Not provided

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