Job Details 2020-11-01T22:34:12+00:00

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Wood Automotive Group has an immediate opening for a Junior Support I.T. Technician to join our talented team! We are seeking an individual with great people skills that is highly motivated and has the right attitude to learn in a fast pace and growing environment. The successful candidate will have good troubleshooting skills and exceptional understanding of computer hardware, disk imaging software, Windows and third party vendor programs, networking knowledge and the ability to troubleshoot network issues. The Junior Support IT Technician will be responsible for day-to-day helpdesk and assisting IT Operations Manager with the overall network and system management. In addition, this individual will help with the related development activities, inventory and ordering of hardware and software requirements.This person will also provide input and analysis in any work relative to the information technology and systems. You must have your own transportation (Vehicle) as traveling to different locations will be required. If applying for this position, please note: you must have a drivers abstract available if called for an interview.This role will be a Tuesday - Saturday schedule based on 8:00am - 4:00pm. ESSENTIAL DUTIES WILL INCLUDE, BUT NOT LIMITED TO:Providing helpdesk support to queries via email, in person, or phone. Assisting with troubleshooting and repairing of issues related to PC’s, Mac’s, peripherals, mobile devices and other applications both in person and remotely. Helping users minimize downtime and increase productivity. Contacting third parties as needed to resolve issues.Logging and monitoring support tickets and escalating issues when necessary. Ability to document workflows and processes. Setting up accounts for new users. Other duties as assigned by management.SKILLS AND QUALIFICATIONS: Certificate or Diploma in an IT related field. Have an interest in technology and a willingness to learn. Knowledge and understanding of various IT concepts, software and technologies. Troubleshooting and problem-solving skills. Familiarity with PC and Networks. Excellent communication skills both written and verbal. Ability to lift heavy objects up to 50lbs.  Valid Class 5 Driver's License as this position will require daily site-to-site travel. About the BenefitsWe have an outstanding benefits package for our employees and their families, including extended health coverage, prescriptions, dental, travel insurance, life and disability insuranceAdditionally, we offer an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. YMCA and Goodlife Fitness have partnered with our company to offer corporate rates and other great discounts exclusively to our employees and their familiesTo support our goal of building our employees’ careers and helping employees plan for retirement, Wood Automotive Group offers a pension plan with employer contributions – free money!We love to grow from within! With seven dealerships, as well as Autobody and Finance opportunities, you have excellent prospects for growth and advancement. In addition, there are many Group social events and company perks. Come join our team to find out more!If you are looking for a great opportunity to grow your career with an award-winning organization, apply today! About Wood Automotive Group This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization. The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, and Chrysler as well as hundreds of pre-owned models. For more than 35 years, the Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic. We thank all candidates for their interest. Only those selected for interviews will be contacted.  0 AUD Calgary

Jr. I.T. Support Technician - Wood Automotive Group

Wood Automotive Group has an immediate opening for a Junior Support I.T. Technician to join our talented team!


We are seeking an individual with great people skills that is highly motivated and has the right attitude to learn in a fast pace and growing environment. The successful candidate will have good troubleshooting skills and exceptional understanding of computer hardware, disk imaging software, Windows and third party vendor programs, networking knowledge and the ability to troubleshoot network issues. The Junior Support IT Technician will be responsible for day-to-day helpdesk and assisting IT Operations Manager with the overall network and system management. In addition, this individual will help with the related development activities, inventory and ordering of hardware and software requirements.

This person will also provide input and analysis in any work relative to the information technology and systems. You must have your own transportation (Vehicle) as traveling to different locations will be required. If applying for this position, please note: you must have a drivers abstract available if called for an interview.

This role will be a Tuesday - Saturday schedule based on 8:00am - 4:00pm. 

ESSENTIAL DUTIES WILL INCLUDE, BUT NOT LIMITED TO:

  • Providing helpdesk support to queries via email, in person, or phone. 
  • Assisting with troubleshooting and repairing of issues related to PC’s, Mac’s, peripherals, mobile devices and other applications both in person and remotely. 
  • Helping users minimize downtime and increase productivity. 
  • Contacting third parties as needed to resolve issues.
  • Logging and monitoring support tickets and escalating issues when necessary. 
  • Ability to document workflows and processes. 
  • Setting up accounts for new users. 
  • Other duties as assigned by management.

SKILLS AND QUALIFICATIONS

  • Certificate or Diploma in an IT related field. 
  • Have an interest in technology and a willingness to learn. 
  • Knowledge and understanding of various IT concepts, software and technologies. 
  • Troubleshooting and problem-solving skills. 
  • Familiarity with PC and Networks. 
  • Excellent communication skills both written and verbal. 
  • Ability to lift heavy objects up to 50lbs. 
  • Valid Class 5 Driver's License as this position will require daily site-to-site travel.

 

About the Benefits

  • We have an outstanding benefits package for our employees and their families, including extended health coverage, prescriptions, dental, travel insurance, life and disability insurance
  • Additionally, we offer an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
  • Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. YMCA and Goodlife Fitness have partnered with our company to offer corporate rates and other great discounts exclusively to our employees and their families
  • To support our goal of building our employees’ careers and helping employees plan for retirement, Wood Automotive Group offers a pension plan with employer contributions – free money!
  • We love to grow from within! With seven dealerships, as well as Autobody and Finance opportunities, you have excellent prospects for growth and advancement. In addition, there are many Group social events and company perks. Come join our team to find out more!

If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

 

About Wood Automotive Group

 

This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.

 

The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, and Chrysler as well as hundreds of pre-owned models. For more than 35 years, the Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic.

 

We thank all candidates for their interest. Only those selected for interviews will be contacted.

 

  • Posted Date 18 Dec 2020
  • Location Calgary
    AB / Canada
  • Industry Information & Communication Technology
  • Job Type Full Time
  • Salary Not provided

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