Job Details 2020-06-08T17:56:35+00:00

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Earn great pay for providing great customer service!Big 4 Motors is seeking a professional Service Advisor that excels in Customer Service and follow up.This is a great opportunity to earn good money and start your career!The successful candidate will be highly motivated, enthusiastic, will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!The Service Advisor responsibilities include:Greet incoming customers and generate work orders as per repair orderCheck vehicle for applicable warrantyFollow proper paper procedure for service departmentPhone Customers with proper estimates for both required and recommended workRecommend appropriate needed repairs and maintenanceAnswer phones and give information as requiredContact Customers and resolve complaints as requiredLiaise with service personnel for daily shop carry overFollow up phone calls - notify Customer when vehicle is readyReview invoices with Customer at time of pickupCall back customers in a timely manner to check on satisfaction with repair Qualifications:Excellent organization and interpersonal skillsExperience in handling multiple priorities in a fast paced environmentValid AB driver’s licenseAbout the BenefitsWe have an outstanding benefits package for our employees and their families, including extended health coverage, prescriptions, dental, travel insurance, life and disability insuranceAdditionally, we offer an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. We have partnered with YMCA and Goodlife Fitness to offer corporate rates and other great discounts exclusively to our employees and their familiesTo support our goal of building our employees’ careers and helping employees plan for retirement, Wood Automotive Group offers a pension plan with employer contributions – free money!We love to grow from within! With seven dealerships, as well as Autobody and Finance opportunities, you have excellent prospects for growth and advancement. In addition, there are many group social events and company perks. Come join our team to find out more!If you are looking for a great opportunity to grow your career with an award-winning organization, apply today! About Wood Automotive Group This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, and Chrysler as well as hundreds of pre-owned models. For more than 35 years, the Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic. We thank all candidates for their interest. Only those selected for interviews will be contacted. 0 AUD Calgary

Service Advisor - Big 4 Motors

Earn great pay for providing great customer service!

Big 4 Motors is seeking a professional Service Advisor that excels in Customer Service and follow up.

This is a great opportunity to earn good money and start your career!

The successful candidate will be highly motivated, enthusiastic, will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!

The Service Advisor responsibilities include:

  • Greet incoming customers and generate work orders as per repair order
  • Check vehicle for applicable warranty
  • Follow proper paper procedure for service department
  • Phone Customers with proper estimates for both required and recommended work
  • Recommend appropriate needed repairs and maintenance
  • Answer phones and give information as required
  • Contact Customers and resolve complaints as required
  • Liaise with service personnel for daily shop carry over
  • Follow up phone calls - notify Customer when vehicle is ready
  • Review invoices with Customer at time of pickup
  • Call back customers in a timely manner to check on satisfaction with repair

 Qualifications:

  • Excellent organization and interpersonal skills
  • Experience in handling multiple priorities in a fast paced environment
  • Valid AB driver’s license

About the Benefits

  • We have an outstanding benefits package for our employees and their families, including extended health coverage, prescriptions, dental, travel insurance, life and disability insurance
  • Additionally, we offer an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
  • Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. We have partnered with YMCA and Goodlife Fitness to offer corporate rates and other great discounts exclusively to our employees and their families
  • To support our goal of building our employees’ careers and helping employees plan for retirement, Wood Automotive Group offers a pension plan with employer contributions – free money!
  • We love to grow from within! With seven dealerships, as well as Autobody and Finance opportunities, you have excellent prospects for growth and advancement. In addition, there are many group social events and company perks. Come join our team to find out more!

If you are looking for a great opportunity to grow your career with an award-winning organization, apply today!

 

About Wood Automotive Group

 This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.

The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, and Chrysler as well as hundreds of pre-owned models. For more than 35 years, the Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic.

 

We thank all candidates for their interest. Only those selected for interviews will be contacted.

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